Questions are powerful and guide you in your search for information. In order to coordinate your life, you need to know what other people are feeling and thinking. The answers to your questions open the door to knowledge and understanding. Asking good questions is the basis for effective communication.
Asking questions is very natural; asking good questions takes some work. Many times, poor questions will not help you find what you’re looking for. Good question allow you to get a grip on what is going on. Good questions lead to good information and the ability to put the picture together. Most people are not aware of the quality of questions they ask.
The quality of a question can be compared to casting a fishing line into someone’s mind. Some questions will bring in small fish; other questions will bring in big fish. Good questions are critical to effective communication and can help you discover solutions and take action. Use the following 4 steps and ask good questions:
1. Think about and identify what kind of information you want to collect.
2. Work on one subject at a time. If you try to gather information about several subjects in one question, you probably won’t get useful responses to any of them.
3. Listen. The most important part of a good question is listening. Probably no other aspect of communication is more ignored.
4. Ask follow-up questions. The answer to the first question will give you the basis for follow up questions.
Good questions are indispensable tools in the search for information and understanding. The answers to your good questions help you figure out what others are feeling and thinking. Effective communicators ask good questions.